May 28, 2018
Chatbots are mushrooming everywhere, but upon closer inspection, many are not as chatty as their name suggests. Instead, messaging apps are often used as a channel to deliver app-like experiences with bots relying on GUI widgets provided by the underlying messaging platform.
Are chatbots and the promise of conversational interfaces dead on arrival?
Read the full article at Chatbots Magazine — find out under what circumstances conversational interfaces can truly play to their strengths!